Shipping

Standard delivery within Australia

Standard delivery is via Australia Post.

For all orders under $50.00, postage is a flat rate of $5.00 per order to anywhere in Australia.

For orders over $50.00, postage is free.

Registered Post

Registered post will attract a surcharge of $1.35 per order. When you choose the registered post option, a signature will be required on delivery and if you are not home to recieve your item, a card will be left in your letterbox and you can pick your parcel up from your nearest local Post Office. 

Please allow between 3 and 5 working days for delivery within Australia.

Courier

Australia Post parcel delivery service is both fast and efficient, but we know that there are times that you want your parcel delivered as fast as possible. We are happy to offer the option of courier delivery. For orders under $50.00, the cost of courier delivery is $10.00. For orders over $50.00, the cost of courier delivery is $5.00 for every 3kgs in weight. This will be automatically calculated at checkout.

All courier deliveries MUST have an authority to leave if you are not home. This means that you must designate a safe place for us to leave the parcel if you are not at home when the courier delivers. If we do not have an authority to leave, we cannot deliver your parcel by courier and will automatically send it by standard Australia Post.

Courier delivery is via Toll or whichever other courier we choose.

The majority of freight sent by courier will be delivered prior to 10am the next business day to all capital cities and most major regional centres.

Lost in Transit goods

Lost in transit goods will be investigated via Australia Post or the courier service used to deliver those goods.  Customers who have not received a parcel must contact us within 4 weeks of receiving a dispatch notice to ensure that we can access tracking information from Australia Post or our courier service.  Information about parcels sent after this time period may not be accessible. Please note that although we will do our utmost to track down any lost orders, we are not liable for goods lost in transit.

Customers must ensure they provide the correct delivery address.  We cannot be held responsible for the cost of lost parcels due to the supply of incorrect or insufficient addresses. 

International Deliveries

International deliveries will be sent by Australia Post. Please contact us for freight costs.