|
We respect your right to privacy. To that end, we collect two types of information. The first type is anonymous information. For instance, we may collect information to tell us that 100 people visited this site today, but we do not know who they are.
The second type of information we collect is personal information. To place your order, you will provide us with contact information, i.e. your name, email and delivery address, and financial information, i.e. your credit card number and expiry date. When we transfer and receive this sensitive personal information, we redirect you to a secure server. Our secure server does not keep a record of your card details.
If we have trouble processing your order, we will contact you using the information that you provided to us. This information is only used for delivery and billing purposes and to fill your order.
We may also use your personal details to let you know of any specials and new products from time to time. If you do not want to receive this information, please let us know.
If ever you want to us to add to your order, or make a refund to your credit card, we will ask you again for your credit card information. Please feel free to call us back if you don't want to give us your card details when we call you. Please note that we trade under the name of Hello, Charlie! and will answer the phone as such.
We never sell or share our customer’s personal information, nor do we sell or share our customer’s email addresses.
If you have any questions about our privacy policy, please feel free to contact us at info@babynova.com.au or on 1300 725 876.
|
Your Cart Is Empty